FRENIMI / PRACTICAL GUIDES

What does ongoing engineering support include?

A defined scope, reviewed together.

Ongoing support is scheduled work on a system you already run. Agree which systems are covered, which tasks matter, the time available, and how changes are reviewed. Keep a backlog so priorities stay visible.

Maintenance and product development need different budgets.

FreNiMi website care starts at $250 per month for one supported website, scheduled update and backup checks, up to two hours of maintenance, and a monthly summary. New features, major fixes, emergency response and application development need a separately agreed scope.

Keep the handoff clear.

A useful engagement records what changed, how it was checked, and what needs attention next. Ask who owns the source, hosting accounts and documentation before you start.

Start with the actual workload.

Bring your website or application, the recurring tasks, and the work your team cannot currently cover. We can then discuss a suitable schedule and proposal.